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Phone Control Panel

Products in:/ Phone Control Panel
Description    
Account Information Account Information
View or edit your account information. Click on "Update" to confirm your information. Phone Number: Displays the phone number associated with the account information shown. First Name: Displays the user's first nam…
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Virtual Numbers Administrations Virtual Numbers Administrations
This is where you manage all the options related to your Virtual Numbers. Search by Virtual Number (Primary Account Holders only) Enter the phone number that you would like to display information on and click on "Search". Virtual Number: Displays the phone number that is currently being edited, the…
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Forwarding Forwarding
Call forwarding is a powerful new feature that allows users more control over their VoIP calls. It allows you to send your calls anywhere, to any number, or multiple numbers. Step 1: Where would you like to send your phone call? When a call comes in for you, it is routed based on your choices in Step 1. You have three options: …
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Call History Call History
Call History allows you to generate date-specific reports based on your phone usage.   Select a date range to report on Generates a call history report for the timeframe specified. Start Select the starting date from the drop down menu. E…
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Faxes Faxes
In this section, you can manage all your faxes. Date Displays the date (year-month-day) and time (hour:min:sec) that the message was received. Remote Station ID Displays the phone number from which the fax was sent. Pages Displays the total p…
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White Pages White Pages
The White Pages is a searchable directory of Members.   Search Box This is where you enter your search criteria. You can search by any or all of the fields. Tip: If you cannot find a specific member, try entering less information to broaden your search. Also, members who do not check the "Include in White Pages" box in t…
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Plan Information Plan Information
Here you can view all the details of your Calling Plans and Pay-as-you-go Account. Calling Plans ID ID number of your plan (for billing reference). Plan Displays the name of your calling plan. Renew Date …
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DID Numbers DID Numbers
In the DID Numbers section, you can view and edit your DID ( Direct Incoming Number) and access the 911 information for each DID Number. DID Number Displays your DID phone number. Last Modified Displays the date (year-month-day) and time (hour:min:sec) that your DID number wa…
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Conference Conference
The Conference section allows you to set up, edit and notify participants of a conference call. Status Displays the current status of the conference (Created, Started, and Expired). Date Displays the date (year-month-day) and time (hour:min:sec) scheduled for the conference. …
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Missed Calls Missed Calls
The Missed Calls section allows you to generate date-specific reports of the calls you missed.   Select a date range to report on Enter the starting and ending dates you would like to generate a report for. Start Select the starting date from the drop dow…
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Notepad Notepad
The Notepad section allows users to type notes, save them, and email them to others. Notepad In the large box, type your note. Save Click on Save to save your note. It will always show in the Notepad box until it is cleared. Clear Click on Cle…
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Rate Rate
Rate Lookup allows you to enter a phone number and see where that number is located, what the per minute cost is, and what Calling Plans can be used to call that number. Enter the phone number you wish to look up Enter the phone number you wish to look up the rates for in the box provided. Type the number as you would d…
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e911 Information e911 Information
  I am located within US/CA. Check this box if your 911 registered address is in the United States or Canada. I am not located within US/CA. Check this box if your 911 registered address is in not the United States or Canada. Phone Number …
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Voicemail Voicemail
How to access your voicemail and customize your greeting Via Phone Dial 8500. Enter your phone number and password. Follow the voice prompts to hear, save, or delete your voicemail messages, or for other options  Via Control Panel …
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Buddy List Buddy List
Use the Buddy List to keep track of frequently called numbers. The Buddy List is located on the middle left navigation bar. It displays the number and name of each person in your buddy list. There is also a call history icon . Click on this icon to jump to the Call History page and search for calls from this contact only.   …
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